Flight Cancellation Compensation

    Get up to £520 compensation for cancelled flights under UK Regulation 261.

    Compensation is per passenger — not per booking. Travelling as a couple? That's up to £1,040. A family of four can claim up to £2,080.

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    What airline did you fly with?

    Type your airline to instantly check if your cancellation is covered.

    You're Protected — Worldwide

    UK Regulation 261 covers more than 900 airlines. The rules depend on the airline you fly with — search your airline to see exactly what's covered for you.

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    When You're Entitled to Compensation

    Qualifying Cancellations

    Less than 14 days advance notice
    Flight departed from UK or EU airport (all airlines)
    Flight departed from non-UK/EU airport (only UK or EU airlines)
    Valid ticket and confirmed reservation

    Exclusions

    Extraordinary circumstances (severe weather)
    Air traffic control strikes
    Security or political threats
    Airport operational issues beyond airline control

    Flight cancelled? Check your compensation now

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    Compensation Based on Notice Period

    Less than 7 days notice

    Full compensation regardless of alternative flight arrangements

    7-14 days notice

    Compensation if alternative flight departs 2+ hours earlier or arrives 4+ hours later

    More than 14 days notice

    No compensation required but airline must provide full refund or alternative flight

    Compensation Amounts

    £220

    Short Distance

    Flights up to 1,500km

    £350

    Medium Distance

    Flights 1,500-3,500km

    £520

    Long Distance

    Flights over 3,500km

    Important: Compensation amounts are per passenger and independent of ticket price. The amount is based on flight distance.

    Your Options When Flight is Cancelled

    Re-routing Options

    • • Alternative flight at earliest opportunity
    • • Re-routing at a later date at your convenience
    • • Alternative transport to final destination

    Refund Options

    • • Full refund within 7 days
    • • Return flight to the point of departure
    • • Refund for unused portions of journey

    Care and Assistance

    Immediate Care

    • • Meals and refreshments
    • • Two free phone calls, emails, or faxes
    • • Free internet access if available

    Overnight Cancellations

    • • Hotel accommodation
    • • Transport to and from hotel
    • • Meals and refreshments

    How to Claim Compensation

    1

    Document the Cancellation

    Request written confirmation from the airline about the cancellation, including the reason and timing of notification

    2

    Keep All Receipts

    Keep receipts for meals, accommodation, and transport expenses incurred due to the cancellation

    3

    Submit Your Claim

    Submit to the airline with your compensation claim including all documentation and proof of the cancellation impact

    Check Your Flight for Compensation

    Use our flight checker to see if your cancelled flight qualifies for compensation

    Check My Flight