Get up to £520 compensation for denied boarding under UK Regulation 261.
Compensation is per passenger — not per booking. Travelling as a couple? That's up to £1,040. A family of four can claim up to £2,080.
Start Now →Type your airline to instantly check if your denied boarding is covered.
UK Regulation 261 covers more than 900 airlines. The rules depend on the airline you fly with — search your airline to see exactly what's covered for you.
Start Claim →Airlines must first ask for volunteers to give up their seats in exchange for benefits. Only if insufficient volunteers come forward can airlines involuntarily deny boarding.
Flights up to 1,500km
Flights 1,500-3,500km
Flights over 3,500km
Important: Compensation is in addition to refund or rebooking. The amount is based on flight distance and is paid to each passenger.
If the airline offers you an alternative flight that arrives at your final destination:
Note: For flights up to 3,500km, full compensation applies regardless of alternative flight timing
If you don't volunteer, you're entitled to higher compensation under UK261 regulation.
Request written confirmation of the denied boarding reason and your rights from airline staff.
Take photos, keep receipts, and record all communications with airline representatives.
Submit your compensation claim immediately, including all documentation and proof of denied boarding.
Use our flight checker to see if your denied boarding qualifies for compensation.
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